Frequently Asked Questions

Everything you need to know about bringing Blueline into your home.

What is the standard shipping timeframe for furniture?

Most in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece.

Do you offer White Glove delivery and assembly?

Yes, we offer premium White Glove service on all large furniture items. This includes room-of-choice delivery, full assembly, and removal of all packaging materials.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your wood products sustainably sourced?

At Blueline, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber and sustainably managed forests.

How can I track my order status?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery progress through the 'Order History' section of your account.

Do you provide fabric swatches before I purchase?

Absolutely. You can order up to five complimentary fabric swatches to ensure the color and texture perfectly match your home's aesthetic.